Commonly asked questions about the site.
Yes! The Premiere membership will get you access to all videos and courses. It doesn't matter the style, genre, or level of the material, you get access to it all. This includes the Rhythm Series, Developing Fretboard Awareness Course, Beginner Guitar eCourse 101, The Vault, and the Video Exchange Program.
If you have further questions let me know!
Yes! Just email me and I'll give you access to it through the site!
No. 🙁 I know this may disappoint some of you out there but as of now you'll need a Premiere Membership (monthly, quarterly, or yearly) to access all the lessons/courses.
You can access every lesson, course, and piece of instruction I create for a reasonable monthly, quarterly, or yearly payment option.
The site is now a 'membership only' site.
You can access over 40 free lessons with a "Free Membership." 🙂
There's over 350 video lessons at the site. I'll be adding lessons on a weekly basis
If you've bought something from me in the past please email me and I'll give you access!
You'll need an account (Free Membership) at the site to access the free lessons.
Once you login you'll see a 'tab' for 'free lessons' in the second navigation or the middle of your screen. If you're on mobile- click on the 'user' icon and the sidebar will pop-out and you should see a link for 'free lessons.'
Also, you can use the sidebar or the filter to click on 'free lessons' as well. Go to 'All Video Lessons' and find 'free' in the filter.
Let me know if you have any questions.
Yep! If you signup with one of the Premiere Memberships and would like to upgrade to a different payment plan you can do so anytime. The system will automatically pro-rate you at checkout!
So, if you're on a monthly plan and 2 weeks in you decide you really enjoy the site you can upgrade to a quarterly or yearly payment plan and the system will pro-rate you for your remaining time. You'll see hte pro-rate at the checkout.
Let me know if you have any questions about this.
If you're experiencing problems at the site it may be because of the browser you're using. Internet Explorer (IE) will not work properly on the site.
You can use most any other browser and you should be just fine. I recommend using Chrome or Sarafi.
Yes. All membership fees (monthly, quarterly, and yearly) are recurring payments.
You can cancel anytime. Meaning - You can signup for the yearly membership, 'cancel' it and still have access to the site for 365 days. You're really just canceling the 'billing agreement.' This applies to monthly and quarterly payments as well.
No. You can stream in the video as much as you'd like but there are no downloading videos available. You can bookmark a page within your browser to view offline.
I have a 14-day money back guarantee. If you're not completely satisfied with the instruction after 14 days I'm happy to refund your payment in full, no questions asked.
If you're wanting a refund after that time frame, I'll be handling it case-by-case. Email me with questions at [email protected]
I add one to two new lessons each week and have been doing so for over 4 years now. I work hard at putting out a quality lesson each and every week!
Yes! Join the 'Free Membership' and you can try out excerpts from all my courses and access to 40 free lessons. You should be able to get a good idea of my approach and style of teaching within these lessons.
Yes! The site is completely mobile friendly and you can use/access everything on any device!
Yep! I've been blessed that this website has turned into my full-time job and I can focus on creating new lessons every day. I spend my time writing, recording, and filming most days of the week along with responding emails to members and making the website the best I can.
Yeppers! I've got two little kids (ages 6 and 4) and a wife! My wife is our primary care provider and now is starting to work part-time as the kids are getting a bit older. I work full-time on the site and my kids are in kindergarten and Pre-K. We're a busy family and love to be outside in the garden, in the woods, playing sports, and hanging out with other families.
Yes, very! I pay a premium with my hosting provider to provide the highest security possible. My 'payment gateway' is one of the most trusted in the online world of business. I take the security of this site very seriously.
Just go to 'Account Details" and look for the text/link that says 'cancel membership' and follow the steps.
Premiere members can download 8 pieces of sheet music or .zip files every 30 days. The counter will reset on the 1st of every month.
Some may ask 'why do you have a limit on this?' Well, the reason is simple. It's to prevent someone from downloading my complete library of tunes. Most people only get to 2-3 tunes a month and it's not a big deal for them. I offer 8 downloads as a way of being generous (hopefully) as that's probably more than enough for someone to learn in a month.
Most lessons will have two downloads available. One for the tabs, which are a PDF file and one that is a .zip file containing both the tabs (pdf) and the audio backing track (mp3 or mp4 files). I do this because the PDF file is easy to pull-up on any device and the audio tracks are embedded directly on the lesson page. And if you still want to download the audio tracks you can do so, but it'll be within a .zip file which is not as friendly to use on a tablet or phone. You can unzip a .zip file using an app like iZip or WinZip for your phone or tablet.